Newshot Major Microsoft Outlook Outage Leaves People With Email Jobs Unable to Email
On November 12, 2026, a large-scale failure hit multiple core Microsoft 365 cloud services, affecting Outlook, Exchange Online, Microsoft Teams, OneDrive and SharePoint, and leaving business and enterprise customers unable to use email. One report said the outage began around 13:25 US Eastern time and also affected Copilot; affected enterprises can apply for service credits. Microsoft said its systems were experiencing "elevated loads" as it raced to end the outage, and described a gradual restart and recovery as underway. On November 13, Microsoft Executive Vice President Charles 拉曼纳 (Charles Lamanna) posted on X to publicly apologize, calling the situation "deeply regretful" and saying the company was working at full speed to fix it. Recovery efforts were still in progress.
How this story unfolded
Key points10 items Model summary · ordered by when the evidence was published
- Point 01 11/13, 04:01
The outage left business and enterprise customers unable to use email.
Based on 1 - Point 02 11/13, 04:01
Microsoft said its systems were experiencing "elevated loads" during the outage.
Based on 1 - Point 03 11/13, 07:09
A large-scale failure hit multiple core Microsoft 365 services on November 12, local time.
Based on 1 - Point 04 11/13, 07:09
The outage affected Outlook, Exchange Online, Microsoft Teams, OneDrive and SharePoint.
Based on 1 - Point 05 11/13, 07:09
Microsoft described a gradual restart and recovery as underway.
Based on 1 - Point 06 11/13, 13:21
Microsoft EVP Charles 拉曼纳 (Charles Lamanna) posted a public apology on X on November 13.
Based on 1 - Point 07 11/13, 13:21
The executive called the outages "deeply regretful" and said Microsoft was working at full speed to fix them.
Based on 1 - Point 08 11/13, 14:00
The outage began around 13:25 US Eastern time on November 12, 2026.
Based on 1 - Point 09 11/13, 14:00
Copilot was among the affected Microsoft 365 services, along with Outlook, Teams and OneDrive.
Based on 1 - Point 10 11/13, 14:00
Affected enterprises can apply for service credits, according to the report.
Based on 1
ReportsBy publish time · newer further down
- November 13, 2026 · Fri
- Start
Major Microsoft Outlook Outage Leaves People With Email Jobs Unable to Email
Original summary Microsoft says its systems are experiencing “elevated loads” as the company races to end an outage impacting its business and enterprise customers.
Wired Original ↗ - +3h
Microsoft 365 core services suffer massive global outage: Outlook, OneDrive, Teams affected, gradual restart and recovery underway
AI overview On November 12, local time, multiple core Microsoft 365 cloud services experienced a large-scale failure, affecting Outlook, Exchange Online, Microsoft Teams, OneDrive, SharePoint,
IT之家 Original ↗ - +9h
Microsoft Executive Responds to Outlook and Other Service Outages: 'Deeply Regretful,' Working at Full Speed to Fix
AI overview Microsoft Executive Vice President Charles 拉曼纳 (Charles Lamanna) posted on X on November 13 to publicly apologize for the outages affecting Outlook, Exchange Online and other produ
IT之家 Original ↗ - +10h
Microsoft Outlook and Other Services Hit by Widespread Outage Today; Affected Enterprises Can Apply for Service Credits
AI overview Microsoft 365 services including Outlook, Teams, Copilot and OneDrive suffered a widespread, prolonged outage that began around 13:25 US Eastern time on November 12, 2026. Executiv
IT之家 Original ↗ - Still developing · later reports will keep extending this axis