Original text(via HN AI)
What they learn
- PromptingA precise brief, not “fix the bug”.
- Cost managementLower AI cost per ticket: search, don’t paste.
- PlanningAgree on a plan before the agent writes.
- Model choiceThe right model for each task.
- Data privacyKeep personal data out of prompts.
- HallucinationsCheck AI’s facts against the source.
Each role’s course has its own mix. See more →
What it's worthYearly · USD
AI cost per solved ticket, sample team after Course 1 Sample team. AI cost per solved ticket (tokens × model price), same tickets, before → after the lessons.
Savings per year Estimate: employees × AI cost × 12 months × 30%, if your AI cost per solved ticket falls as it did in the sample team.
AI cost today, per year$360,000