NIO: Beware of "Airbag Recall" Scam Text Messages
IT Home, Nov. 15 — NIO's official rumor-busting account "蔚来小喇叭" published a post today warning about "airbag recall" scam text messages.
Recently, criminals have been impersonating NIO and relevant regulatory authorities to send fake text messages about an "airbag recall" to some users, attaching unofficial links to trick car owners into submitting personal information and going through fake recall procedures, in order to commit fraud. NIO solemnly states: 1. Neither these text messages nor the documents attached to them are recall notices issued by NIO; the recall information in question is false. 2. Car owners are urged to stay alert: do not click suspicious links, do not reply to the content of such messages, and do not provide personal information or vehicle details to unidentified parties, so as to guard against telecom and online fraud. 3. To verify information about a vehicle recall, please check and confirm through the official website of the Defective Product Recall Technology Center of the State Administration for Market Regulation (www.samrdprc.org.cn) or through NIO's official channels. NIO reminds all users: official recall notices will never ask users to submit private information via an unfamiliar text message. If you encounter anything suspicious, please contact NIO's official customer service immediately to verify it.
Recently, criminals have been impersonating NIO and relevant regulatory authorities to send fake text messages about an "airbag recall" to some users, attaching unofficial links to trick car owners into submitting personal information and going through fake recall procedures, in order to commit fraud.
- 1. Neither these text messages nor the documents attached to them are recall notices issued by NIO; the recall information in question is false.
- 2. Car owners are urged to stay alert: do not click suspicious links, do not reply to the content of such messages, and do not provide personal information or vehicle details to unidentified parties, so as to guard against telecom and online fraud.
- 3. To verify information about a vehicle recall, please check and confirm through the official website of the Defective Product Recall Technology Center of the State Administration for Market Regulation (www.samrdprc.org.cn) or through NIO's official channels.
NIO reminds all users: official recall notices will never ask users to submit private information via an unfamiliar text message. If you encounter anything suspicious, please contact NIO's official customer service immediately to verify it.

As IT Home previously reported, a number of automakers have seen criminals send fake recall text messages under their names. So far, Ford, Chery, Great Wall Motor, Jaguar Land Rover China, Nissan, Volvo, SAIC-GM, 比亚迪, AITO, BMW China, Volkswagen China, Li Auto and others have all issued statements urging car owners to stay alert and not to click suspicious links or reply to such messages.