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Great Wall Motor: Scammers impersonating Haval and Tank brands to send fake recall text messages; company has reported to police

Source: IT之家 Published: Business & Funding 中文
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Great Wall Motor said in a statement on its official Weibo on November 15 that criminals impersonating its Haval and Tank brands sent owners forged recall alerts via text message, falsely claiming vehicle parts had safety hazards and attaching unfamiliar website links, and that the company has reported the impersonation fraud leads to public security authorities. The company said the "recall matters" cited in the messages are entirely fabricated and urged owners to be highly vigilant against fake recall texts and to "not click, not believe, not transfer money"; it also attached a CCTV News report link saying that since November 2026 fake "vehicle recall" scams have been frequent, with scammers posing as customer service for major automaker brands, citing "safety hazards in vehicle parts" to send fake recall texts and luring owners to click links or scan QR codes before defrauding them under the pretext of "collecting" repair compensation, while Beijing police reported that more than 20 automaker brands have been impersonated and one owner was defrauded of more than 270,000 yuan. IT Home previously reported that since November several automakers have issued statements about imperson

Translation(model translation, not the source's own text)

GWM: Criminals Impersonating Haval and Tank Brands to Send Fake Recall Text Messages; Police Report Filed

IT Home, November 15 — Great Wall Motor (GWM) today posted a statement on its official Weibo saying that criminals have been impersonating its Haval and Tank brands to send forged recall notices to vehicle owners via text message, falsely claiming that vehicle parts pose safety hazards and including unfamiliar website links. The company has reported the relevant impersonation and fraud leads to public security authorities.

In the statement, GWM said the "recall matters" mentioned in the text messages are purely fabricated, and asked vehicle owners to be highly vigilant against fake recall text messages and to make sure they do not click, do not believe, and do not transfer money.

The statement also attached a link to a CCTV News report. According to that report, since November 2026, fraud involving fake "vehicle recalls" has been frequent. Scammers impersonate customer service staff of major automakers and send fake recall text messages to vehicle owners on the grounds that "vehicle parts pose safety hazards," inducing owners to click the website links in the messages or scan QR codes, and then carrying out fraud under the pretext of "claiming" repair compensation. The report said Beijing police announced that more than 20 automaker brands have been impersonated, and one vehicle owner was defrauded of more than 270,000 yuan.

IT Home previously reported that since November, multiple automakers have issued statements about impersonated "fake recalls." BMW China said scammers sent so-called "Recall Notices" via text messages, multimedia messages and other channels, forged seals such as "BMW China" and "BMW Brilliance," and attached website links or QR codes. SAIC General Motors also issued a statement about impersonated "airbag recall" text messages, reminding vehicle owners to be more vigilant.

Responding to a circulated text message claiming "vehicles are being recalled and 2,800 yuan in compensation is being paid," Tesla China said the message was not officially released and is a scam; after clicking the link and entering a phone number and verification code, account deductions are very likely to occur directly.

In its statement, Chery Automobile said official recalls are delivered only through official channels such as text messages, registered letters, phone calls or authorized service providers, will not include any links or QR codes, and that recall repairs are free of charge throughout the entire process, and it will never ask anyone for bank card numbers, passwords or verification codes.

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The translation is machine-generated and individual terms may be off. Nothing is rewritten or cut; the original is authoritative.

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