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First Reviews of Apple's Smart Home Hub HomeView Are In: Siri AI Problems Frequent, Privacy Concerns Raised

Source: IT之家 Published: AI 中文 AIHomeViewSiri 4 more articles on this event →
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According to a November 15 report from IT Home, Apple's first smart home hub, HomeView, launched overseas on November 13 with a 7-inch Liquid Retina display, A18 chip, and face recognition, but the long-awaited Siri AI is still in testing, and early media reviews and user experiences show Apple has a lot of work left to do. NBC chief technology analyst Joanna Stern said the Siri AI experience is not excellent—saying 'Hey Siri' wakes other devices in the room instead of HomeView, and Siri AI often gives irrelevant answers or freezes for minutes; The Verge smart home editor Jennifer Pattison Tuohy said it often fails to properly handle personal-information context requests, is sometimes slow, and sometimes cannot complete tasks at all, adding that if Siri AI were a human personal assistant she would have fired her for being too slow. Reddit users reported Siri refusing to set a timer because it needed an updated OS and another could not open Safari; Tom's Guide criticized Siri as less capable than other AI assistants and noted limited personalization, few streaming apps, and no physical camera or microphone disable button, while The Verge found privacy concerns—family members' person

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Apple's Smart Home Hub HomeView First Reviews Are In: Siri AI Problems Frequent, Privacy Concerns Raised

IT之家 November 15 news: Apple's first smart home hub HomeView went on sale overseas on November 13, equipped with a 7-inch Liquid Retina display, A18 chip, and facial recognition, but the long-awaited Siri AI is still in testing. Now that the first media reviews and user experiences have arrived, Apple still has a lot of work left to do.

NBC chief technology analyst Joanna Stern said the device's Siri AI experience is not exactly excellent. For example, when you say Hey Siri, other devices in the room wake up instead of HomeView. Siri AI also often gives irrelevant answers, and sometimes it simply freezes for several minutes.

The Verge smart home editor Jennifer Pattison Tuohy said HomeView's Siri AI often fails to properly handle requests involving personal information context; sometimes it responds slowly, and sometimes it cannot complete the task at all. She said: "If Siri AI were a human personal assistant, I would have fired her long ago for being too slow."

Meanwhile, a Reddit user said that although the device had been updated to the latest system, Siri still refused to set a timer for him, saying it needed an updated version of the operating system. Another HomeView user reported a similar problem, and on his device he could not even open Safari.

Tech media outlet Tom's Guide was even more sharply critical: "Siri's capabilities are inferior to other AI assistants." The outlet argued that HomeView has limited personalization options, supports few streaming apps, and lacks physical camera and microphone disable buttons.

In addition, The Verge also found concerning privacy issues in its review: family members' personal information may appear on a shared screen that everyone can see. For example, the test editor could see her daughter's text messages on the device. HomeView supports recognizing up to 6 users via facial recognition, but the review results show that Apple still has room for improvement in its personal account switching mechanism.

Of course, some media outlets also gave positive evaluations. TechRadar praised HomeView's sound quality and personalization features, and although AppleInsider pointed out the device's software problems, it still recommended buying it. Clearly, Apple-loving consumers all want a polished product, but based on the current situation, HomeView is unlikely to become a product worth recommending.

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