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Jewelry Brand Chow Sang Sang Hit by Cyberattack: Official Website Down, Mini Program Unavailable

Source: IT之家 Published: Business & Funding 中文
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IT Home reported on November 14 that jewelry brand Chow Sang Sang announced on November 12 that it had discovered unauthorized access to its systems, first identifying the incident on November 9, and that customer and employee data may have been extracted. The group said it has taken measures to stop all unauthorized access, strengthen the security of its systems, and appointed cybersecurity experts to investigate and advise on appropriate measures; preliminary findings show the affected systems include its membership system and official e-commerce channels, and some customer and employee data (including personal data) was accessed without authorization and may have been extracted. As of publication, Chow Sang Sang's official website remains inaccessible, with a notice saying the site is suspended to protect customer data, while its official mall mini program is also unavailable, showing that the membership system is under maintenance; public information shows Chow Sang Sang was founded by Chow Fang-pu in Guangzhou in 1934, became the first jewelry company listed in Hong Kong in 1973, and in the first half of this year reported revenue of HK$12.878 billion, up 17% year on year, and

Translation(model translation, not the source's own text)

Jewelry Brand Chow Sang Sang Hit by Cyberattack: Official Website Down, Mini Program Unusable

IT Home, November 14 — Jewelry brand Chow Sang Sang issued an announcement on November 12 stating that the group recently discovered unauthorized access to its systems, first identifying the incident on November 9, and that customer and employee data may have been extracted.

The group said it has taken steps to stop all unauthorized access, strengthen the security of its systems, and has engaged cybersecurity experts to conduct an investigation and advise on appropriate measures. Preliminary investigation shows that the affected systems include the group's membership system and official e-commerce channels, and that some customer and employee data (including personal data) was accessed without authorization and may have been extracted.

As of IT Home's publication time, the official Chow Sang Sang website is still unable to open normally. A notice on the page reads: "The group recently discovered unauthorized access to its systems and has immediately taken measures to stop all malicious access and strengthen system security. To protect the security of customer data, this website is currently suspended."

At the same time, the official Chow Sang Sang mall mini program is also unusable, displaying that the membership system is undergoing update and maintenance and that membership services are temporarily unavailable.

Public information shows that Chow Sang Sang was founded by Chow Fang-pu in Guangzhou in 1934, and its name derives from the I Ching phrase "周而复始，生生不息" (endless cycles, ceaseless growth). In 1973, Chow Sang Sang became the first jewelry company in Hong Kong to be listed, with products covering diamond, gold, platinum, and other jewelry.

Since the beginning of this year, the group's operating performance has improved significantly. In the first half, the company achieved revenue of HK$12.878 billion (IT Home note: roughly RMB 10.972 billion at current exchange rates), up 17% year on year, with net profit attributable to shareholders of HK$2.153 billion (roughly RMB 1.834 billion at current exchange rates), up 139% year on year. Compared with the past four years, from 2022 to 2025, the group's interim net profit attributable to shareholders was RMB 472 million, RMB 827 million, RMB 526 million, and RMB 902 million, respectively.

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The translation is machine-generated and individual terms may be off. Nothing is rewritten or cut; the original is authoritative.

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