Newshot Ford: Scammers Are Sending Fake Product Recall Text Messages to Some Vehicle Owners; Owners Are Urged to Stay Alert
IT之家 November 13 news: Ford Motor Company's official account posted today that recently, Ford Motor (China) Co., Ltd. and its affiliates have received multiple reports and inquiries, finding that scammers are impersonating the Ford brand and/or relevant regulatory authorities to send fake text messages about product recalls to some vehicle owners, and using unofficial links to trick owners into providing personal information, completing so-called recall procedures, and carrying out other illegal acts. Once users click, their personal information may be leaked, or they may even fall into a scam trap and suffer financial losses.
Ford's official statement said: the above text messages and attached documents were not released by Ford officially, and the relevant seals and recall information are all forged. Vehicle owners are urged to stay alert, not click suspicious links, not reply to the relevant messages, and not provide personal or vehicle information to unknown sources, so as to avoid being deceived and suffering financial losses. Anyone who confirms they have been scammed should report to the public security authorities as soon as possible and protect their legitimate rights and interests through legal channels.
The above impersonation is suspected to be a serious violation of the law. We hereby solemnly warn the persons involved to immediately stop such misappropriation and impersonation as well as other infringing and illegal acts. We reserve all rights to pursue legal liability against the persons involved. Ford China and its affiliates have always attached importance to product quality and user information security, and strictly comply with relevant laws and regulations in carrying out recall information disclosure and owner notification. Official product recall information is released through channels such as the official website of the Defective Product Recall Technology Center of the State Administration for Market Regulation (www.samrdprc.org.cn) and its official WeChat public account (SAMRDPRC). At the same time, Ford China and its affiliates will also notify the relevant vehicle owners of recall matters by registered mail and other means in accordance with national regulatory requirements, and Ford brand authorized dealers will also proactively contact the relevant customers to arrange for affected vehicles to be inspected at dealerships. Customers can also verify through the Ford brand customer service hotline 400-003-1111, or directly contact a Ford brand authorized dealer. We will continue to protect every Ford owner's worry-free travel with a rigorous and responsible attitude and professional and reliable service.
The above impersonation is suspected to be a serious violation of the law. We hereby solemnly warn the persons involved to immediately stop such misappropriation and impersonation as well as other infringing and illegal acts. We reserve all rights to pursue legal liability against the persons involved.
Ford China and its affiliates have always attached importance to product quality and user information security, and strictly comply with relevant laws and regulations in carrying out recall information disclosure and owner notification. Official product recall information is released through channels such as the official website of the Defective Product Recall Technology Center of the State Administration for Market Regulation (www.samrdprc.org.cn) and its official WeChat public account (SAMRDPRC). At the same time, Ford China and its affiliates will also notify the relevant vehicle owners of recall matters by registered mail and other means in accordance with national regulatory requirements, and Ford brand authorized dealers will also proactively contact the relevant customers to arrange for affected vehicles to be inspected at dealerships. Customers can also verify through the Ford brand customer service hotline 400-003-1111, or directly contact a Ford brand authorized dealer. We will continue to protect every Ford owner's worry-free travel with a rigorous and responsible attitude and professional and reliable service.
According to previous IT之家 reports, multiple automakers have encountered situations where scammers impersonated them to release fake recall text messages. At present, Chery Automobile, Great Wall Motor, Jaguar Land Rover China, Nissan, Volvo, SAIC General Motors, 比亚迪, AITO, BMW China, Volkswagen China, Li Auto and others have all issued statements reminding vehicle owners to stay alert and not to click suspicious links or reply to the relevant text messages.
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