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Chery warns of scammers impersonating the brand with fake 'recall' notices

Source: IT之家 Published: Business & Funding 中文
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Chery said fraudsters have been sending car owners fake recall notices in the name of its brands — and in some cases in the name of regulators — containing links or QR codes that trick users into entering personal information, bank card numbers and verification codes. The company said official recalls are only delivered via SMS, registered mail, phone calls or authorized service providers, never include links or QR codes, and are always free of charge, with no request for bank details, passwords or verification codes. Owners can verify recalls via the State Administration for Market Regulation's filing records at www.samrdprc.org.cn using their VIN, or by calling Chery's 24-hour hotline 400-883-8888, the Chery app or an authorized dealer.

Translation(model translation, not the source's own text)

Chery Automobile: Beware of Criminals Impersonating Chery to Carry Out "Fake Recall" Scams

IT Home, November 12: Chery Automobile posted on its official Weibo account, revealing that recently criminals have been impersonating the names of various brands under Chery (some even impersonating regulatory authorities) to send car owners fake "recall notices" with links or QR codes attached, luring users into filling in personal information, bank card numbers and verification codes in order to carry out scams.

In response, Chery Automobile stated that official Chery recalls are delivered only through official channels such as text messages, registered mail, phone calls or authorized service providers, and will not include any links or QR codes. Chery recall repairs are free of charge throughout the entire process, and it will never ask anyone for bank card numbers, passwords or verification codes; any situation requiring a transfer or payment is a scam.

Official recall information is subject to the filings publicly announced by the State Administration for Market Regulation. Consumers can enter their vehicle identification number on the website of the Defective Product Recall Technology Center (www.samrdprc.org.cn) to check. Users can also call Chery's 24-hour service hotline 400-883-8888 or verify through the Chery Automobile App or an authorized service provider. If a user's personal information has been leaked or they have suffered financial loss, please immediately contact the bank to report the loss and call 110 to report to the police.

Chery Automobile stated that, regarding the illegal and criminal acts of impersonating Chery Automobile to carry out scams, the company will report the case in accordance with the law and reserves the right to pursue the legal liability of the relevant responsible parties.

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The translation is machine-generated and individual terms may be off. Nothing is rewritten or cut; the original is authoritative.

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